1. Scope and Applicability

These General Terms of Service ("Terms") govern the contractual relationship between BRHOSTING.COM ("Provider," "we," "us") and the customer ("Client," "you") for all hosting, dedicated server, colocation, cloud infrastructure, managed services, and ancillary products offered through brhosting.com. By placing an order, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. These Terms apply exclusively; any conflicting or supplementary terms proposed by the Client are hereby rejected unless expressly agreed in writing.

2. Eligibility and Account Registration

Our services are intended for commercial and professional use. By registering an account, you represent that you are at least 18 years of age and have the legal capacity to enter binding contracts. You agree to provide accurate, complete, and current registration information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. The Provider reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

3. Services and Service Level Agreement

The Provider commits to a network and power availability target of 99.9% measured on a monthly basis ("Monthly Uptime Percentage"). This SLA excludes scheduled maintenance windows (announced at least 48 hours in advance), force majeure events, and downtime caused by Client actions or third-party services outside our control. Should the Monthly Uptime Percentage fall below 99.9%, the Client may request a service credit equal to 5% of the monthly fee for each additional 0.1% of downtime, up to a maximum of 50% of the applicable monthly fee. Service credits must be requested in writing within 30 days of the incident and constitute the Client's sole and exclusive remedy for service interruptions.

4. Orders, Pricing, and Payment

All prices are quoted in United States Dollars (USD) and are exclusive of applicable taxes, duties, and levies unless otherwise stated. Payment is due in advance on the billing cycle selected at the time of order. We accept payment via credit card, PayPal, bank transfer, and cryptocurrency (where available). Invoices are issued electronically. Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. The Provider reserves the right to suspend services after 7 days of non-payment and to terminate the contract after 30 days of non-payment, without prejudice to any amounts owed.

5. Contract Duration and Termination

Service contracts begin on the date of provisioning and continue for the initial term selected at checkout. Unless the Client provides written notice of non-renewal at least 30 days before the end of the current term, the contract automatically renews for successive periods of equal length at the then-current pricing. Either party may terminate the agreement for material breach if the breaching party fails to cure within 14 days of written notice. Upon termination, the Client must retrieve all data within 7 days; thereafter, the Provider may delete all Client data without further obligation.

6. Acceptable Use Policy

The Client agrees to use services in compliance with all applicable laws and regulations. Prohibited activities include, without limitation: (a) distribution of malware, botnets, or phishing content; (b) unsolicited bulk email (spam); (c) copyright infringement or intellectual property violations; (d) hosting content that is unlawful, defamatory, or obscene under applicable jurisdiction; (e) cryptocurrency mining without prior written authorization; (f) network scanning, port scanning, or any activity that degrades service quality for other clients; (g) circumvention of resource limits or fair-use policies. Violations may result in immediate suspension or termination without refund.

7. Data Protection and Privacy

The Provider processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") where applicable. A separate Data Processing Agreement ("DPA") is available upon request for Clients subject to GDPR obligations. The Client remains the data controller for all data stored on our infrastructure. Our Privacy Policy, available at /Legal/Privacy, describes in detail how we collect, process, and protect personal data.

8. Intellectual Property

All trademarks, service marks, logos, and proprietary materials displayed on brhosting.com are the property of BRHOSTING.COM or their respective owners. The Client retains full ownership of all data and content hosted on our infrastructure. The Provider claims no intellectual property rights over Client content. The Client grants the Provider a limited, non-exclusive license to store, transmit, and display Client content solely for the purpose of providing the contracted services.

9. Limitation of Liability

To the maximum extent permitted by law, the Provider's aggregate liability for any claims arising under or in connection with these Terms shall not exceed the total fees paid by the Client during the twelve (12) months preceding the event giving rise to the claim. In no event shall the Provider be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunity, regardless of the cause of action or theory of liability, even if advised of the possibility of such damages.

10. Indemnification

The Client agrees to indemnify, defend, and hold harmless the Provider, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) the Client's use of services; (b) any violation of these Terms; (c) any violation of applicable law or regulation; (d) any third-party claims related to content hosted by the Client.

11. Force Majeure

Neither party shall be liable for failure to perform obligations under these Terms where such failure results from circumstances beyond reasonable control, including but not limited to natural disasters, acts of war or terrorism, epidemics, government actions, power grid failures, telecommunications outages, or cyberattacks of unprecedented scale. The affected party must notify the other party promptly and take reasonable steps to mitigate the impact.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is incorporated. Any disputes arising from or in connection with these Terms that cannot be resolved amicably within 30 days shall be submitted to binding arbitration under the rules of the International Chamber of Commerce (ICC). The seat of arbitration shall be determined by the Provider. Each party bears its own costs unless the arbitrator rules otherwise.

13. Modifications

The Provider reserves the right to modify these Terms at any time. Material changes will be communicated via email or dashboard notification at least 30 days prior to taking effect. Continued use of services after the effective date of any modification constitutes acceptance of the revised Terms. If the Client does not agree to the modified Terms, the Client must terminate the contract before the effective date.

14. Severability and Entire Agreement

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with any applicable order forms, SLAs, and DPAs, constitute the entire agreement between the parties and supersede all prior or contemporaneous communications, proposals, and representations with respect to the subject matter hereof.

15. Contact

For questions regarding these Terms, please contact us at legal@brhosting.com or through our Contact Page.